Payments now run on a Stanbic Bank FlexiPay rail — bank-grade collections, tested and signed off.
Restaurants, retail & wellness businesses

Loyalty & Hospitality

Turn your regulars into loyal advocates. Turn every visit into data.

QR loyalty cards, drive-thru communication, and a digital rewards platform for hospitality businesses. Know exactly who your best customers are, what they buy, and when they come in — without expensive hardware.

Jalani platformLoyalty & HospitalityRestaurants, retail & wellness businesses
QR / CardWorks on any smartphone
< UGX 2.5MFull loyalty setup
ZeroPer-transaction fee
Scan, reward, remember — and watch repeat visits climb.
The challenge

Sound familiar?

Restaurants, cafés, and hospitality businesses in Uganda invest heavily in great food and service — but leave customer relationships to chance. With no loyalty system, every visit is the first visit.

01

Your regulars get no special treatment — so they have no reason to stay loyal

The customer who visits four times a week is treated identically to a first-timer. No recognition, no reward, no reason to choose you over the new restaurant down the road.

02

You have no data on who your customers are or what they buy

You know roughly how many covers you do per day. You do not know which dishes drive repeat visits, or which customers account for 40% of your revenue. That data is worth money.

03

Your drive-thru is slower than it needs to be — and it is costing you customers

In a competitive drive-thru environment, customers leave queues. Two-way audio between the ordering point and the kitchen is the difference between capturing a sale and watching it drive away.

What it does

Four functions. One system.

QR Loyalty Card

A branded physical or digital card for each customer. Every purchase earns points. Rewards redeemed at the counter. Customer data captured automatically.

Drive-Thru Communication

Professional two-way audio between the ordering point and kitchen/cashier. Faster service, fewer errors — installed from UGX 8.5M.

Digital Rewards Platform

A web dashboard to manage rewards, run promotions, track top customers, and export data — from any device, no specialist required.

Customer Insights

See which customers visit most, what they buy, and when. Identify your top 20% and treat them differently. Run promotions that actually convert.

In daily operation

A customer visit on the platform

1

Scan at the till

The customer presents their QR loyalty card with their order.

2

Points awarded

Rewards credit automatically — no stamps, no staff discretion.

3

Profile builds

Visits, spend and favourites accumulate into a customer record you own.

4

Offers that land

Targeted rewards go to the regulars they are actually relevant to.

5

The dashboard tells the story

Repeat rates, top customers and quiet hours — visible daily.

Deployment

How it reaches go-live.

1

Brand consultation

We design your loyalty card with your logo, colours, and restaurant name.

2

Card production

Physical QR cards printed and delivered. Digital version ready same day.

3

Platform setup

Your rewards dashboard configured with your menu items and reward tiers.

4

Staff training

Your team learns to issue cards and process redemptions in under an hour.

5

Launch

First customers enrolled. Data starts flowing. You can see who just walked in.

Pricing that works for your institution

Full loyalty setup from UGX 2.5 million. Drive-thru communication system installed from UGX 8.5 million. No monthly software fee. No per-transaction charge. One investment.

The payoff

What your business gains

Repeat business grows

Recognised, rewarded customers come back more often — measurably.

Your data, not an aggregator's

You own the customer relationship and the record behind it.

Margins protected

No per-transaction fees eating into every sale.

Marketing that hits

Offers go to actual regulars, based on what they actually buy.

3+Well-known Kampala restaurants on the platform
DaysFrom order to go-live
ZeroMonthly software fee

Deployed in some of Kampala's best-known restaurants. Full loyalty setup from UGX 2.5 million; drive-thru systems from UGX 8.5 million. One investment — no monthly software fee, no per-transaction charge.

"We used to guess who our regulars were. Now we know exactly who they are, what they order, and when they come in. The loyalty card has changed how we think about our customers — and they love the rewards."— Owner — well-known Kampala restaurant

Client names withheld for confidentiality. References available on request.

Ready to turn your regulars into loyal advocates?

Book a demo and we will show you the platform — and bring a sample card with your logo on it.

info@jalani-ug.comWhatsApp us84a Luthuli Ave, Kampala